{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11575878,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2024","dateComplaintFiled":"03/06/2024","vin":"2FMTK3K92FB","components":"SERVICE BRAKES","summary":"First my front right brake line severed in 2023.  I took it to Les Schwab and had it repaired and I paid for it.  Later, I found out it was part of a \"Recall\".  The local Ford Dealer said they could not reimburse me for my repair cost due to timing issues.  However, they replaced both front brake lines (even though the right side had already been recently replaced).  Yesterday, my rear brake line is severely damaged and leaking brake fluid and my brakes are \"soft\".  This is not not safe.  Why were only the front brake lines recalled?  What about the rear brake lines?  Les Schwab is trying to repair my car.  They can't get a new rear brake line.  They contacted Ford and were told the rear brake line comes from Minnesota and that there are none in stock in western US.  According to Ford it has to be ordered and will take 2 weeks.  I called several Ford numbers for Customer Service and support.  They are not willing to help me out.  I was told I would have to bring my car to a Ford Dealer and have it diagnosed by Ford before they could order the rear brake line.  It takes 2 weeks to get an appointment.  Then once Ford diagnoses my car,  they will order the part which would take another 2 weeks.  I can't drive my car for one month with bad brakes.!  I need my vehicle to go to work.  If Ford knows the front brake lines are inferior and sub par and thus subject to a recall, how can they ignore the back brake lines?  How can the recall only be limited to front brakes?  Furthermore, I should not have 2 separate brake lines fail on me on the same car.  This is a safety issue.  Why is it so difficult to get a replacement rear brake line?  Something needs to be done.  This is unacceptable.","products":[{"type":"Vehicle","productYear":"2015","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}