{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11577444,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"03/14/2024","vin":"1C4RJJBG9N8","components":"UNKNOWN OR OTHER","summary":"I took car to dealership on 3/8/24 for maintenance.  After the maintenance was completed i picked up the car, paid,  took the report and went home.  In reviewing the report, I noticed an outstanding recall 10B pending.  The service advisor never mentioned this to me, not did I receive notification from Jeep. I proceeded to call the dealer and they simply advised me to call Jeep because they did not have parts and did not know when they would be available.  I called Jeep and opened a case.  I expressed I had reviewed this vehicle had a stop sale issues as per the recall, yet no parts available. They mentioned parts would not be available until after the 2nd quarter of this year.  I asked that my call be escalated.  Today, 3/14/23, I finally received a call from an agent mentioning my request for buy-back was denied.  I expressed that this was not a buy back, but a lemon, because this car has had 2 recalls already and it took them amount over 5 months to fix it.  I mentioned this was a critical safety issued as stated by them on the recall notification as it says \": A loss of clamp load may result in the UCA separating from the knuckle and the wheel falling outboard, which can cause a vehicle crash without prior warning.\"  I drive my car with two small children and cannot afford to have a possible crash without warning.  The agent told me he could put me on a recall list but it would be after the 2nd quarter that Jeep would start fixing these issues. The agent mentioned he could not see the reason why the buy back was denied. I asked for the call to be escalated to a supervisor. I am currently pending that call.","products":[{"type":"Vehicle","productYear":"2022","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}