{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11578592,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2021","dateComplaintFiled":"03/20/2024","vin":"1HGCR6F52FA","components":"UNKNOWN OR OTHER","summary":"I purchased a 2015 Honda Accord Hybrid in 2015. In early April 2021, I noticed my driver\u2019s door lock was not working. At first intermittently then not at all. I took it to my Honda dealership and paid to have it repaired. Shortly after, the other 3 actuators stopped working. This time I realized something was wrong so I spoke to my Honda dealership & they had Honda USA pay the $100 deductible on MY extended warranty. In Nov. 2023 I tried to get my grandchild out of the backseat car seat but the door would not open. I had to run around to the driver\u2019s front door, unlock it, reach over and manually unlock the passenger\u2019s front door and then I was able to open the back door to reach my grandchild. If this had been an emergency, even the few minutes that it took me to unlock the door could mean the difference between life and death. THIS IS A MAJOR SAFETY ISSSUE! I spoke with my dealership and Honda USA & they agreed to pay for most of the(5t)actuator .I was told \u201cthis is the last thing they will do for me!\u201d As if I asked for their door actuators to be faulty. I have owned Honda\u2019s since 1989 and have NEVER had an issue like this. Yes, parts break but not multiple times the same part. It is obviously defective. Yesterday, I tried to get my grandchild out of her car seat again and again the door would not open. I have now replaced the actuators once and am on my second round of replacing them. I Google searched and saw Honda recalled actuators for certain make and models, is there a reason someone\u2019s life is more valuable based on the make and model they drive? I see it took a class action lawsuit to get Honda to recall the actuators on other models and provide a 7 year extended warranty on the part. I\u2019m hopeful it won\u2019t again take a class action lawsuit but rather your investigation to realize there are still too many faulty door actuators still in circulation. I\u2019ve put Honda on notice but would rather it not come down to a life and death situation. [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"HONDA","productModel":"ACCORD HYBRID","manufacturer":"Honda (American Honda Motor Co.)"}]}]}