{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11579983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2024","dateComplaintFiled":"03/28/2024","vin":"1FM5K8GT8KG","components":"STEERING,SUSPENSION,WHEELS","summary":"I was traveling on the interstate (~75 mph) when the rear of my vehicle suddenly jerked to one side with enough force to cause a loss of control.  There were no lights or warning sounds to indicate that there was anything wrong with the vehicle in that moment or leading up to it. I was fortunate enough that no contact was made with any other vehicles as my car crossed all three lanes; from the center lane to the far right and then back across all three lanes to the far left. The car skidded off the highway and slid onto a sloped embankment before it stopped.  Obviously, I or someone else could have been seriously injured or even killed.  I was able to drive the car back up on the shoulder of the highway. Everything was functioning properly EXCEPT the steering.  I was able to drive at ~15 mph to the nearest exit.  I was then towed to my mechanic's shop.  The tow truck driver said it looked like my right rear tire was about to \"fall off\" and that I was very lucky.  My mechanic took pictures of the damaged part (Right Rear Toe Arm) both on the vehicle and again once removed.  He checked with Ford for a recall and found out that this part had been part of a recall on Explorers from 2012-2017, but not on the 2019.  Assuming the part had been redesigned after 2017, he ordered a replacement for the right. (The Left Toe Arm was not damaged.) However, once the replacement part arrived, it was a completely new design from the 2019 Toe Arm.  He recommended I replace the Left Toe Arm as well since the parts were so different.   My right shock absorber was also damaged in the accident and had to be replaced.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}