{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11580800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2024","dateComplaintFiled":"04/02/2024","vin":"3FTTW8H30RR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"On March 18, 2024, my 2024 Ford Maverick XLT Hybrid had just over 1,000 miles on it. That same night, approximately 20 yards before an upcoming stop sign, I got a big red triangle message on the dash saying STOP SAFELY NOW. When I finally got stopped at the STOP sign, everything shut down. No accelerator, now power and the transmission dial locked after I put it in Park. I could not get it in Neutral to push it out of the intersection. Since it is a front wheel drive vehicle, the front wheels locked also. Thank goodness my husband was with me, family members were traveling behind me AND I know a tow truck owner. Tow truck owner came came and used a code reader. It indicated that there were 9 errors related to HYBRID.  He was able to clear 6 of them, but the truck still wouldn't start. He had to drag it up onto the flat bed because the front wheel were locked. He towed it to a local Ford Dealership. They initially said the smart junction box (a module that controls the hybrid battery) had a bad circuit and needed to be replaced (I'm not sure if they meant the smart junction box or the circuit...). The next day, the dealership called again and said they replaced the control module for the Hybrid Battery System. I got the truck back on the 4th day with no charge as everything was covered by warranty, including the tow. Overall, I was satisfied with how the dealership handled the issue. However, the incident seems a bad way to start an automobile relationship.  In a group forum for Ford Maverick Hybrid Owners, I met a man who said the same thing happened to him on the highway! The vehicle slowed so quickly he was almost rear-ended by a tractor trailer.   If it had to happen to me, I'm glad it happened on a rural back road vs. the four lane highway where I commute approximately 300 miles over 5 days per week. That's my concern - I am worried the same thing might happen to me on the highway with different results than the first time!","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"MAVERICK HYBRID","manufacturer":"Ford Motor Company"}]}]}