{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11581131,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2024","dateComplaintFiled":"04/04/2024","vin":"7MUFBABG7RV","components":"UNKNOWN OR OTHER","summary":"This concerns the media screen and has affected several models from 2023, incl my car.  I use the screen for my GPS, for getting around and making timely turns and signals when in unfamiliar areas. The problem is that, starting a month after I acquired the car, this screen has pop-up ads that completely cover the screen that try to sell a service I do not want, called \"drive-connect\". (This is NOT part of the \"free trial\" services that are not invasive; there is a $15 charge for \"drive-connect\".)  So I can find myself on a multi-lane highway needing advance warning for timely lane-changes etc, when suddenly my map is fully covered up. I then need to press a tiny button twice in order for it to clear, all at 65 mi/hour - for one example. The dealership is unable to remove it and employees have apparently been instructed to hush. Here is the link for more complaints about this issue, incl people wanting to sell their car and \"never use Toyota again\" because of it: [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TOYOTA","productModel":"COROLLA CROSS","manufacturer":"Toyota Motor Corporation"}]}]}