{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11581290,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2022","dateComplaintFiled":"04/05/2024","vin":"1G1FW6S05P4","components":"EQUIPMENT","summary":"The GM portable charger has two pigtails for using either 120V Level 1 or 240V Level 2 charging.  My complaint is that the GM charging unit will default to 120V Level1 charging without any fault/warning indication if one phase of the 240V circuit fails.    I had a 240V dedicated service installed so that I could charge my EV at 240V Level 2 charging rates.  The charging rate didn't seem to improve after plugging the charger into the 240V outlet, but I assumed that was due to current limitations of the GM portable charging unit. I happened to check the charging rate as displayed on the infotainment unit and discovered that I was actually charging at \"120V Level 1\" even though I was plugged into the 240V outlet. I discovered that a fuse had blown on one of the phases of the service and after analyzing my electric utility bills realized that the fuse must have blown immediately. I didn't check the fuses before because the charger light was on and I assumed everything was ok. I've uploaded some photos of the electrical fault.  Being a new EV owner and naive to charging rates and levels, I was unaware of the issue.  The pigtails for the GM portable charger should have an 'identifier' circuit that allows the charger to determine if the service connection matches the expected capabilities and provide some type of fault or warning indication.","products":[{"type":"Vehicle","productYear":"2023","productMake":"CHEVROLET","productModel":"BOLT EV","manufacturer":"General Motors, LLC"},{"type":"Vehicle","productYear":"9999","productMake":"TBD_Test","productModel":"TBD_Test","manufacturer":"ODI Demo Co"}]}]}