{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11581900,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"04/09/2024","vin":"JTJHKCFZ2N2","components":"UNKNOWN OR OTHER","summary":"I allowed a software update to my vehicle about six weeks ago.  Now, about 10 minutes after starting the car, a screen comes up, completely covering all vehicle information.  The screen does not close except with repeated tapping of the X and the left bar.  Closing the screen requires attention that would be better paid to road conditions and other drivers.  I asked my Lexus dealer service department to get rid of the screen.  They were unable to do so.  They suggested contacting Lexus via the emergency button while parked.  I did so but when I replied that I did not have an emergency, I was disconnected.  If this screen came up when the vehicle is started, then it would not be a safety concern.  But coming up 10 minutes after ignition, it is definitely a dangerous distraction.  I live in a mountainous region where driving requires full attention.  It is a 30 minute drive to where I can pull over and get rid of the screen.  During this time I am distracted by the screen and have no access to vehicle information.","products":[{"type":"Vehicle","productYear":"2022","productMake":"LEXUS","productModel":"NX","manufacturer":"Toyota Motor Corporation"}]}]}