{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11584528,"manufacturer":"Fisker Group Inc","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2024","dateComplaintFiled":"04/22/2024","vin":"VCF1ZBU29PG","components":"UNKNOWN OR OTHER","summary":"A week ago my wife was locked out of our Fisker.  The battery in hte key fob was new.  No matter what she tried, the doors would not open.  After an hour, the doors responded to the key fob.   Saturday April 20, the same thing happened to me.  The door would not open even though I had put a new battery in the key only a few days prior.  I tried to open the door for at least 15 mins, including walking around the car to try from all sides, placing the key near the door handle as Fisker instructs, locking then unlocking the doors, etc.  I also tried unlocking with the Fisker app.   Nothing worked. A window was slightly open.  Although I knew it would likely set off the alarm, I reached inside and was able to open a door.  The alarm went off.  No matter what I tried, I could not get the car to recognize my key and/or stop the alarm.  After another 15 mins, I walked to a CVS to buy another battery for the keyfob.  I returned with another new new battery in the kdy fob but still no success.   By this time, I had been unable to enter my car for half an hour with the alarm sounding for half that time, arousing the interest and ire of people parked nearby.   I tried using the Fisker app to contact roadside assistance.  The app told me such assistance was not available. I called the Fisker Customer service number.  A message said no one was available to answer. I then called a Fisker service tech who had been to my house in the past (more than once, unfortunately).  He didn’t answer but texted me a while later.  I sent him my VIN.  He was able to open my car doors and turn off the alarm using his computer from his house.","products":[{"type":"Vehicle","productYear":"2023","productMake":"FISKER","productModel":"OCEAN","manufacturer":"Fisker Group Inc"}]}]}