{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11584803,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"04/23/2024","vin":"4S4BSAFC4K3","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"The infotainment system in my 2019 Subaru Outback glitched/ stops working randomly. I have a video of the touchscreen glitching and making selections betweens apps by itself. Also, I've started having random alerts pop up on the dash, such as: \" obstacle ahead\" when there is not an obstacle ahead or \"roads may be icy\" when it is 60 degrees outside. I reported it to Subaru, which they advised me to take it to Crown Subaru to have them take a look at it and they can submit a claim. I took it to the Crown Subaru & when I told them the problem, the lady that helped me stated, \" yeah, this is common, I know exactly what your talking about.\" She then called another employee and told him she needed a quote for a infotainment center that was delaminating and was making selections on it's own. A week later I received a call from Subaru stating they would pay $500 of the bill as a one time goodwill gesture. The quote from Crown Subaru was for $900.","products":[{"type":"Vehicle","productYear":"2019","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}