{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11584991,"manufacturer":"Daimler Vans USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"04/24/2024","vin":"W1W8ND3Y3PT","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I was driving my van and out of nowhere it locked up and power steering malfunctioned. I was in NY at the time. Tried to get MB to help explain what was happening. Said they would send a Tech out. Found out they were going to send a tow truck and that was it. I had several pups on board and had to get them safe. So I figured out how to drive it with no power steering all the way back to Houston. While driving we got into some rain. Which for whatever reason the rain kicked the power steering on for just 5 or less seconds. This kept happening on and off while in wet road conditions. I was freaked out as the change made the steering go from impossible to beyond sensitive. We could have so easily flipped had I not been paying attention and driving at a slow speed. This also made all the safety features not accessible. No blind spot, cruise control, lane change or any of the important functions this van is equipped with.  I would like to note that MB had to replace the engine due to a defect. Took 4 plus months. I have had issues ever since. Engine light came on all 4 of my trips. I know one that was the reason is VOX sensor. Fixed it and then happened next trip. Plus other sensors replaced.  This van has been horrible!  Bought it and was told they run up to 500k and these new engines they expect to see a million miles.  I can\u2019t even get it to 100k I called MB USA and started a complaint. They acted concerned and would contact me within 48 hours. Never to hear back from anyone. This was the same response when the engine malfunctioned. I was going to be given a loaner van and never heard or could connect with anyone.","products":[{"type":"Vehicle","productYear":"2023","productMake":"MERCEDES-BENZ","productModel":"SPRINTER 3500","manufacturer":"Daimler Vans USA, LLC"}]}]}