{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11585973,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2024","dateComplaintFiled":"04/29/2024","vin":"4JGFB4KB5MA","components":"ELECTRICAL SYSTEM,STRUCTURE,ENGINE","summary":"On Thursday, [XXX], I called Mercedes Benz of Naperville at 7:23 AM, 12:34 PM and missed the call 3:03 PM. I reported Sandy in service on Thursday morning.  That I smelt a burning plastic smell on Wednesday afternoon at 2:30PM.  While picking up my grandchildren from their schools.  I came home and parked my car.  Later on, Wednesday night My Daughter drove my car and then told me.  My car smelt of plastic burning. I call Mercedes Benz Thursday morning.  I told them to send me a tow truck.  My call needs to be towed into their service department. I ask to speak with Kevin.  My service agent of Mercedes Benz service department.  Sandy told me he was with a customer. I spoke to Sandy three times. I then went and checked my car for any. Displays on my car dashboard.  There were no displays, and I started the car and let it run.  I did not smell any burning plastic.  On Sunday [XXX].  I drop my car to family dollars and return back home. I did not smell any burning plastic.  At 3:04PM Stacy Wright and myself were driving on the way to a meeting in Naperville, Il. At 3:14 PM my car started smelling like burning plastic. At 3: 16 PM heavy black smoke was coming through the vent. I immediately turned left on [XXX] in front of White Castle and stopped the car.  At this time the front engine of the car was on fire and the car was full of thick black smoke. I told my passengers on the passenger side to get out of the car and run. It\u2019s on fire. I ran towards White Castle leaving my driver's door opened.  I turned around to take a picture of my car on fire burning severely at 3:18 PM.  Fire was coming from the front hood of the car. At 3:20PM.  The car was engulfed in flames and burning the entire car. The Blue Island Police and Fire Department got to the scene of the fire at 3:18PM. To put the fire out.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"MERCEDES-BENZ","productModel":"GLE 350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}