{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11586395,"manufacturer":"Hyundai Motor America","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2024","dateComplaintFiled":"05/01/2024","vin":"5NMJB3DE6RH","components":"UNKNOWN OR OTHER","summary":"we bought Tucson 2024 Sel  from Stafford Hyundai January 1, 2024. We were happy new vehicle owner and yourself. Sales  told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart.  while we talk with them  jumpstart vehicle rolled down  the driveway the door was open bumped  by the carport wall. Luckily the vehicle stop didn\u2019t damage anything behind other houses or anything. The door was damaged. We don\u2019t want this vehicle anymore. We want return or replace. It\u2019s a brand new vehicle and it\u2019s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the    Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned Manager checked the role down, but advisor  from service said only repair happened bad battery and also he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause  any trouble with my family or big acident or death Safford Hyundai service is reliable for it. They said send it to body shop but they didn\u2019t Thank you so much.   Bellow is case created with Hyundai corporation.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON","manufacturer":"Hyundai Motor America"}]}]}