{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11587326,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"05/06/2024","vin":"LRBFZPR48PD","components":"SERVICE BRAKES","summary":"2023 Buick Envision.  Brakes failed. This was a new car driven 1k miles. There was no warning notification, no alert and no dashboard lights prior to this incident.  Of course I had expected the normal brake resistance when I stepped on the pedal. Instead, my foot sunk closer to the floor. I pressed the pedal as hard as I could a few times until it slowed to a stop. I do not drive fast so this was to my advantage. I was later told that the Allstate Milewise device that I had been using was not recommended but in this case it was not a factor. The service manager shared documentation that there was potential system conflicts with this. This was not disclosed to me with my 2020 Envision. Therefore, I continued to use it in the 2023 vehicle. I forwarded the information to Allstate, so they could investigate further.  I received call back saying to return the device and find alternative insurance options. When I was told to pick up my car, I asked what was found to cause the brake failure and to highlight the fix in the receipt.  A reset of the software was the final fix: LOOKS LIKE ALL MODULES ON CAN BUS 2 LOST BRAKE CONTROL MODULE TESTED CHARGING SYSTEM WITH THE DCBS AND PASSED PERFORMED GLOBAL RESET SCANNED ALL MODULES DID FIND UPDATE FOR THE SERIAL DATA GATEWAY UPDATE MODULE 45YY212842554\u201d  I was told that until this happens again that is all they can do.","products":[{"type":"Vehicle","productYear":"2023","productMake":"BUICK","productModel":"ENVISION","manufacturer":"General Motors, LLC"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]}]}