{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11587577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2024","dateComplaintFiled":"05/08/2024","vin":"5LM5J7XCXLG","components":"ELECTRICAL SYSTEM","summary":"The exit switches on both rear doors on my wife's 2020 Lincoln Aviator all of the sudden stopped working today. For whatever reason, Lincoln decided to make the exit handles electronic instead of a traditional pull-style exit handle.   This is a HUGE safety concern as the passengers in the rear of the vehicle are now trapped inside. I am a professional fire fighter and I take this problem very seriously. After doing some research for the last two hours online, I've found that dozens of people have experienced the exact same malfunction on their 2020 Lincoln Aviators. I've checked the recalls for the 2020 Aviator on your website and to my disbelief, this is not a recall!   Prior to both door exit switches failing, there were no warning lamps, messages, or any other notification. They simply just failed without notice.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]}]}