{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11588010,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"05/10/2024","vin":"1J4RR4GG9BC","components":"SEATS","summary":"When I went out to my car the morning of [XXX], 2024, I noticed that the passenger headrest was disconnected from the back and had been deployed without reason overnight. There was no accident or contact with the car it just did it on it's own. Luckily no one was in the car so there was no injury caused. I was advised by the local Jerry Ulm Jeep dealership in Tampa that their was an extended warranty for this issue that expired in 2021. I did not receive any correspondence so this was the first time hearing of this issue. From looking online it looks like it is a very widespread safety issue. I contacted Jeep directly to request approval for reimbursement before getting the car repaired but was denied. As mentioned, this problem occurred out of nowhere and is clearly due to faulty manufacturing and could have caused serious injury if someone was in the passengers seat. I would like for Jeep to be held accountable for this and to be reimbursed for the associated cost to get this fixed.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2011","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}