{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11588096,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/10/2024","vin":"3VW017AU2HM","components":"SUSPENSION","summary":"While driving approximately 50 mph I heard a clunk noise from the back of the car I was close to our service garage in Meaford Ontario Canada so I stopped there and left the car with them They called and said the right rear spring was broken in 2 places One break was rusty and the second break was fresh and clean  We investigated and saw that there was a recall 42J5 so we instructed the mechanic to replace both as per the notice to save the cost of towing($200) the car 30 miles  We purchased the replacement springs from the local dealer We have now been advised by VW that they do not have to honour the recall because the VIN is not on their data base To me that confirms that the data base must be wrong because I had a spring break I have reported this to Transport Canada as well but I know it is North American issue  I  clicked [XXX] and 12345 as a zip code my address is actually in  [XXX]","products":[{"type":"Vehicle","productYear":"2017","productMake":"VOLKSWAGEN","productModel":"GOLF SPORTWAGEN","manufacturer":"Volkswagen Group of America, Inc."}]}]}