{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11588604,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2024","dateComplaintFiled":"05/14/2024","vin":"5J6RS6H95PL","components":"STEERING","summary":"Reported “sticky steering” situation to dealer on Feb. 8 2024. Dealer test drove vehicle and confirmed that there is an issue and that vehicle will need a steering rack replacement. The service manager assured me that this was not a safety issue and that it would be ok to continue driving the vehicle. They said they would order it and that it is on back order and should be available in March 2024. March came and went and in early April I contacted service at my local dealer and was advised that parts were still on back order and that they would notify me as soon as they came in. On April 19, 2024 I spoke with the manager at my dealership and advised him that we  were very annoyed with the situation and no longer felt safe in continuing to drive the vehicle. When driving, particularly at highway speeds, it required constant adjustment to the steering wheel in order to keep the vehicle in the lane. My wife, who is the principal driver, is now so fearful that she refuses to drive it.  The manager was very understanding and cooperative and arranged for us to pick up a loaner the very next day. We have now had the loaner for 24 days with no resolution in sight. Although the loaner is a 2024 CR-V, is is a much less well equipped vehicle than the vehicle we purchased. Meaning it does not have nearly all of the safety or convenience features that we paid for in the original vehicle. We are aware that this is a widespread issue with certain Honda vehicles and are very disappointed with the lack of concern/corrective action by the manufacturer.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}