{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11590681,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2024","dateComplaintFiled":"05/24/2024","vin":"3VW637AJXDM","components":"POWER TRAIN","summary":"I bought a 2013 VW Jetta Hybrid in 2015 from a VW dealer with ~15,000 miles on it.   Question #1: In December 2017, the power train system/transmission failed and my car lost power and I was unable to drive it. Now, in May 2024, the transmission is failing again and VW had stated that it needs to be replaced for a second time, and they quoted me roughly $10,000 for the repair.   Question #2: VW issued a safety recall that mentions \"hairline cracks in the transmission gearbox which can cause a decrease in oil pressure\" which, in turn, \"can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of crash.\" (In the last month, VW has denied any recalls associated with my VIN. However, I attached a document issued from USAA that states that my VIN could be associated with 8 different safety-related recalls. The first on the list of these recalls is related to vehicles with the same year, make, and model as mine that are equipped with a DQ200 7-speed DSG Automatic Transmission. The NHTSA ID for this recall is 19V866000.)   Question #3: In 2017, the first time I had a power train system issue, the car was towed to the nearest VW dealer, and I had the transmission replaced there. (Documentation of repair attached.) In 2024, I received a full diagnostic that includes the transmission needing to be replaced for a second time.   Question #4: The vehicle/issue has been inspected by a certified VW Dealer.   Question #5: I took my car to the same dealer that replaced the transmission in 2017. In May of 2024, I took my car to VW right after 5 warning lights appeared on my dashboard all at once (steering system, airbag, traction control, ABS, and tire pressure; photo attached) The service department at the VW dealer conducted a full diagnostic and said that I need to replace the transmission for a second time.","products":[{"type":"Vehicle","productYear":"2013","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}