{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11590867,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2024","dateComplaintFiled":"05/27/2024","vin":"5YJSA1E27HF","components":"UNKNOWN OR OTHER","summary":"Tesla will not let me update my software to correct the safety issue. Please compel Tesla to update my vehicle's software. I received a recall letter stating my vehicle's software needs to be updated. I checked my vehicle and the letter is correct; my software is out of date. However, when I tried to update my software the vehicle tells me that I have the most up to date software. I tried to make a service appointment three times to have the software updated. However, every time I tried to schedule an appointment, the Tesla app tells me that my vehicle has the most up to date software and \"service is not required.\" The app will not let me make an appointment to update the software.","products":[{"type":"Vehicle","productYear":"2017","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}