{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11592527,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"06/04/2024","vin":"4JGFF5KE7NA","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"As I approached a red light and removed my foot from the gas pedal to brake, my dashboard displayed several alarming messages: \u201cActive Brake Assist Functions Limited See Owner's Manual,\u201d \u201cActive Blind Spot Assist Inoperative,\u201d \u201cTo Deselect P or N Depress Brake and Start Engine,\u201d and \u201cTraction Control Inoperative See Owner's Manual.\u201d Subsequently, all dashboard lights illuminated, the engine turned off, and the car shifted into neutral from drive, preventing me from restarting it. Despite turning on my hazard lights, I was stuck in the middle lane while the light turned green. My husband recorded the event on his phone.  Eventually, the car restarted, and we continued to his doctor\u2019s appointment. After the appointment, which lasted approximately 45 minutes, I noticed the check engine light was still on when we got into the car. Despite this, I drove home and then to the dealership, where I explained the situation and showed the video to the service writer.  Later that day, our service writer informed me via text that there were \u201cNo faults in system that would indicate issue that would cause vehicle stalling\u201d and suggested a transmission update recall might be related. I requested the code for the check engine light but was told \u201cno code stored for check engine light.\u201d  Given these circumstances, I have several pressing concerns: My car turned off in the middle of a busy street and wouldn\u2019t restart immediately, creating a hazardous situation.  This incident poses a significant safety risk. What if this had occurred on a freeway or my daughters were driving my car? The dealership's assertion that no issues were found is hard to believe given the clear malfunctions and present check engine light. Mercedes-Benz's response has not addressed my concerns about the vehicle's safety. A car should not \"just turn off while actively driving.\" I am not at all comfortable with the dealership\u2019s statement that \u201csometimes this can just happen.\u201d This should NEVER happen","products":[{"type":"Vehicle","productYear":"2022","productMake":"MERCEDES-BENZ","productModel":"GLS 450","manufacturer":"Mercedes-Benz USA, LLC"}]}]}