{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11593682,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"06/11/2024","vin":"WVGBV3AX3EW","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"Clock Spring in steering wheel is broken.  Driver Airbag is non-functional, as are the controls on the steering wheel.  No Driver air bag is a huge safety issue!   We immediately \"scheduled\" an appointment to have this issue repaired.  At the appointment, a VW dealer (VW Castle Downers Grove IL) confirmed the issue and noted that this was the subject of a recall (15V483000) with an ongoing & perpetual duty to repair.   Despite the recall, the dealer does not have the parts, nor can they provide a date when they might be available (they are \"backordered\").  We checked with another dealer, and this seems to be a common problem.  Also, we did a thorough search online to assess the situation with other drivers/vehicles - this is a common issue! Someone (either the dealer or VW) is dragging their feet on this mandatory, potentially life-threatening issue & repair.  When will the NHTSA kick VW (or the dealer) in the [XXX]?  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}