{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11594112,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2024","dateComplaintFiled":"06/13/2024","vin":"4JGED6EB3GA","components":"STRUCTURE,FUEL/PROPULSION SYSTEM","summary":"In May 2023 I took my 2016 GLE 450 AMG into \"Park Place Motor Cars Mercedes\" (Dallas) for the (MBUSA 2023010002 and 2023010003) \"Water that could Leak into the Spare Tire area, Impacting the Fuel Pump\" recall. Park Place stated that they didn't locate any signs of water in the trunk area and would place a water drain plug in the spare tire area to drain water, incase water entered the area.  In January 26, 2024, while driving, my GLE 450 loss propulsion without warning causing me to almost get rear ended. Unbeknownst to me, that this was related to the recall from 2023, I had the vehicle towed to a local \"certified repair shop\". The shop stated that i would need to replace the fuel pump units. Approximately 2 months later while my daughter was driving the GLE 450, the vehicle loss propulsion without warning once again causing my daughter to be stranded at a \"Stop sign\" 30 miles from home at approximately 1245 am. I had the vehicle towed to \"Park Place Motorcars\".  Service advisor informed me that the Fuel pump unit had failed due to water entering into the trunk and they would have to determine where the water was coming from. I then asked to speak to manager and I remembered that a recall describing this situation had been conducted less than a year prior to this incident (2x). After approximately 1 month the service advisor messaged me and stated that the repair(s) wouldn't be covered under the recall warranty due to the fact that debris was found underneath the vehicle, causing the drain plug to be blocked. I am terrified to allow my family to continue driving this vehicle with the current remedy that Mercedes has chosen to use (drain plug), that did NOT fix the problem specified in the defective issue within the recall paperwork. The REMEDY should be to determine how the water is entering into the vehicle. The water has caused 2 fuel pump incidents within 1 year leading to the loss of propulsion without warning and increasing the risk of a serious crash.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLE450","manufacturer":"Mercedes-Benz USA, LLC"}]}]}