{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11595205,"manufacturer":"Fisker Group Inc","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"06/18/2024","vin":"VCF1ZBU25PG","components":"EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM","summary":"My vehicle has been stuck at the 1st half of SW version 2.0 and has never been able to complete the full version of 2.0 upgrade. A ticket has been open with Fisker for this issue several months now with minimal communication. A tech advised that there was a component not taking the update correctly so the rest of the install was backing out. The problem now is that I am no longer getting SW updates so can't get these safety recalls addressed - NHTSA Campaign Number: 24V405000 and 24V404000. As of the past couple of months, Fisker has been totally non-responsive since there are no more local techs, no response to 800 number, or email. Essentially I am at a loss as to how to get these recalls addressed. I am raising this concern with the NHTSA as issuing recalls are great, but if the fix is within a software release and several cars can not get routine software updates the procedure to address recalls is broken and Fisker should be held responsible even if dispatching techs is required.","products":[{"type":"Vehicle","productYear":"2023","productMake":"FISKER","productModel":"OCEAN","manufacturer":"Fisker Group Inc"}]}]}