{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11596031,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2024","dateComplaintFiled":"06/23/2024","vin":"3FA6P0HD8FR","components":"WHEELS","summary":"Took vehicle to Ford dealership for routine maintenance 5 June 2024. At end of servicing, service advisor reviewed findings of the multi-point inspection with me (attached), advising all wheel lug nuts (20) on the vehicle were \"swollen\" and needed to be replaced; failure to do so will result in being unable to remove any wheel in the event of an emergency, i.e., flat tire, as the provided 19\" lug nut wrench ( or any substitute 19\" socket will not fit). Quoted price of $337.60 for nuts ($447.52 incl labor). I passed. Ordered one piece chrome lug nuts (20) for $40, and a $45 half size socket set (19.5mm) online and changed them myself. Research on the issue reveals Ford is aware of this safety defect of two piece swelling lug nuts, yet refuses to recall affected vehicle or remedy the safety issue. All affected vehicles need to be recalled and corrected by Ford immediately, our lives/safety is at risk with this issue.","products":[{"type":"Vehicle","productYear":"2015","productMake":"FORD","productModel":"FUSION","manufacturer":"Ford Motor Company"}]}]}