{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11600156,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2024","dateComplaintFiled":"07/08/2024","vin":"1FTFW1R67EF","components":"POWER TRAIN","summary":"Went to Grand Prairie Ford in Grand Prairie Texas. The recall was for the sudden downshift to first from any speed. Recall # 24S37 for the 6R80 transmission. Service manager said to not get the recall done as it may have a negative impact on my transmission that would cause....a sudden downshift to first gear. They also did not like the fact that I got upset with them for suggesting not to get the recall done. That would put me in a position of liability in the event of an accident. They then refused to do the recall and said if I did not leave my truck would be towed. They claimed I was too upset ... imagine. After they finally agreed to do the recall they stated they were not responsible for pretty much anything that happened after they did the recall. Grand Prairie Ford called me about three hours later and said they were having trouble with my computer. This recall campaign has just started and with over 550,000 affected trucks they should be ready for more upset customers and lawsuits. Poor business practices that border on criminal acts.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}