{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11601012,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2020","dateComplaintFiled":"07/10/2024","vin":"5XYPG4A58KG","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"infotainment center glitching. restart as if the car was just turned on and freeze. It also went black then back to the start with KIA logo. I was driving on roads in the country that I was not familiar with, I did record this to the best of our ability with the assitance of my child.   Attemped to resolve with KIA but they do not feel that this is a safety concern or feel it needs to be investigated appropriately.   This occurs when driving typically on the highway because most of my travel is highway. When this occurs it is a distraction for the driver. It interferes with the ability to use hands free/calls/gps.   There is no warning before failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}