{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11601232,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2023","dateComplaintFiled":"07/11/2024","vin":"1C4RJHCG6N8","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"we have reported to the dealer multiple instances of noises (crunching and low thuds) and 'thumping' felt through floor boards coming from what appears to be front passenger side.  Dealer installed right from sway bar end link as well as subsequently perform NHTSA mandatory recall repairs on Front Upper Control Arm to Steering Knuckle Pinch Bolt.  After each 'repair' the problem appears to be getting worse (additionally we had the experience of the 'Sway Bar Disconnect Unavailable' light coming on while driving on a paved surface without having depressed the Sway-Bar button).  We brought the vehicle into the Dealer again and one of the Service Managers came for a ride and confirmed our complaints.  After a day of looking the Dealer stated that they are going to replace parts previously installed as they may have been defective.  Parts are on order but we are concerned for our safety in continuing to drive the vehicle, due not only the sounds we are hearing / feeling but after having researched complaints online (as there are many folks having similar experiences, it appears that Chrysler / Jeep still have more work to do on the safe operation of the vehicle .  thank you","products":[{"type":"Vehicle","productYear":"2022","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}