{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11602340,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2024","dateComplaintFiled":"07/15/2024","vin":"3C6UR5FL6GG","components":"STEERING","summary":"On 7/11/2024, I had a service performed at a local independent automotive repair facility because I purchased new tires for the truck.  The repair service history on the truck was limited because I inherited this vehicle from my deceased son. I intend to transfer ownership to my other son who will be towing a large RV Trailer with it.  Prior to this service, I was unaware of an important safety recall identified as V06 Drag Link.  After the alignment service was completed, the local service technician explained he was able to perform the alignment and confirmed the V06 repair had been previously done.  He said the steering box nuts on each end of the Adjuster Sleeve had been welded, which was the recommended fix presented in the FCA US LLC safety recall notification.  The truck steering wheel was not centered since I acquired it in 2021.  At times it was cocked to the left between the 11/12 o'clock position.  I attributed this to the well worn tires  not knowing about the V06 safety recall issue.  The service technician advised that while doing the alignment he noted the welded adjuster sleeve \"had play\" in it and recommended I take the vehicle to an authorized RAM dealership for this issue because he stated \"an updated sleeve\" was made available subsequent to issuance of the V06 safety recall notification. He warned a potential failure of the adjuster sleeve could result in loss of steering and a crash.  I followed the service technician advice and took the vehicle to the local RAM dealership.  I presented the alignment service finding to a management official who responded the recommended safety recall issue had been fixed and no updated sleeve available.  The manager never offered to inspect the adjuster sleeve \"play\" issue and proceeded to list over $3,000 of other 60,000 mile recommended services.  Because of the potential safety issue identified as described, I am deeply concerned the RAM dealership was intentionally discarding my safety concerns.","products":[{"type":"Vehicle","productYear":"2016","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}