{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11603265,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"07/18/2024","vin":"1VWBT7A30GC","components":"ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER","summary":"I own a 2016 VW Passat that I'm thinking of painting yellow and I don't like yellow. I was driving going about 75 mph on freeway in Idaho and a truck from the slow lane started merging over into my lane  I went to hit horn and it didn't work.  I hit my brakes and I mean hard because he obviously didn't see me and he merged over into my lane but had I not braked as hard and when I did it would of been a collision.  That's how I discovered my horn didn't work.  I'm not a person who pulls up to someones house and taps the horn nor do I use it if someone is sitting at an intersection after the light turns green as if to say, \"Come on, pay attention, the light's green, now go\"  I don't like to do that because it makes everyone look and can cause confusion.  I use it to prevent an accident!  My clock spring went out on me a year ago.  I'm told that's why horn doesn't work.  Its also why my airbag light is on and my cruise doesn't work (which may not be a safety issue but I have found myself driving much over speed limit without trying to)  and none of my driver assist features work.  All controls connected to steering wheel don't work.  I'm assuming  since the light is on neither does the airbag and I know the horn doesn't. I see there have been recalls on this but looks like they drew the line at 2014.  Checking into it further a lot of their cars, newer than 2014, like mine a 2016 have had same issue.  I also see that the ones that were taken in for recall and replaced, broke again.  I read that that led to an investigation.  I don't see any more info.  I learned that clock springs are supposed to last the lifetime of the car, so shouldn't there be a recall on the newer cars too, like mine 2016?  I'm not impressed with VW, this is my 2nd one and will be my last.  I now have to get a new water pump at 70K.  I really would like to see a recall on clock springs and would like to know what the conclusion to the investigation was.  Thanks, [XXX]  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"PASSAT","manufacturer":"Volkswagen Group of America, Inc."}]}]}