{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11604381,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2024","dateComplaintFiled":"07/24/2024","vin":"1FMCU0BZXLU","components":"UNKNOWN OR OTHER","summary":"The round gear nob will not release out of PARK. It happens when it is 105°+. The car starts. Then I put my foot on the break and try to turn round gear shift nob from PARK to REVERSE and the nob will not move. Break lights work. All doors closed. Seatbelt on.  I've been sitting in my car for about the last 25 minutes and using the air conditioner to try to cool down the console, dash and the gear shift knob and everything's nice and cold but I still cannot get the knob to turn. I have also turned off and restarted the engine about three times and still I am stuck here in a parking lot and the car's not going anywhere. This happened a year ago and I brought it into the a Sacramento Ford dealership but because it didn't get hot during their working hours they were not able to replicate the problem. So here I am again and it's after Ford hours and I normally get service at Folsom Lake Ford in California but how am I going to get them to replicate the issue and they say they can't replicate the same problem then how can I get this fixed. Meanwhile I'm stranded in a not so safe area with a lot of homeless people around that are having violent issues.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ESCAPE HYBRID","manufacturer":"Ford Motor Company"}]}]}