{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11605881,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2024","dateComplaintFiled":"08/01/2024","vin":"JN8AS5MVXDW","components":"POWER TRAIN,ENGINE","summary":"KNOWN issue with engines overheating and the vehicle stopping.   Purchased a 2014 Nissan Rogue with 95,000 miles on it back in the summer of 2021. It currently has 102,00 miles.  Along with the purchase, I purchased the \u201cextended\u201d warranty for $2400 to cover the drive-train.  All was running well until the temperatures starting climbing into the 90\u2019s consistently. While travelling on the turnpike at 75 mph, the engine suddenly shut down and I began coasting until I stopped. I tried restarting the car but to no avail.  I called a tow truck to tow me back home 35 miles. I started doing research as to why this happened.  It\u2019s two-sided.  The good part was that it shut the engine down before it overheated.  The bad part was that I did need a new part for the transmission per the Nissan Dealership.  Good-bad there too.  Though I had the extended warranty with Protective Asset Protection, I still had to pay the labor difference between what the Dealership charges and what the third-party would cover.  That was a $400 difference which I discussed with the warranty company.  They are in agreement with the Dealership on the amount of labor they would pay \u201cper hour\u201d. The difference is that \u201cbased on a national average\u201d, they say the job would only take 9.7 hours X $150/hr.  However, Nissan said it would take 12.3 to complete. The difference in time is where the $400 discrepancy comes in.  Not sure how the warranty figures all that out, but that\u2019s a scam in itself.  I spoke to someone at Nissan Consumer Affairs and all she could do was escalate.  While talking, she sent a message to the two gentlemen working on my case (Richard Garrett & Mark Avery) and they told her to tell me t have the Dealership call one of them and they can help.  Sounded very positive.  I contacted the Deale","products":[{"type":"Vehicle","productYear":"2013","productMake":"NISSAN","productModel":"ROGUE","manufacturer":"Nissan North America, Inc."}]}]}