{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11607155,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"08/07/2024","vin":"KMHRC8A31MU","components":"UNKNOWN OR OTHER","summary":"MY 2021 venue had less than 24,000 miles when this problem occurred.  i am the original owner and until recently, worked from home. i started having issues when i put the key in the ignition to start my vehicle.  none of the dash lights or A/C control would come on.  i had to re-try two to three times to get it to work.  when i took my vehicle in for regular maintenance and informed my dealership of the issue they did a diagnostic and called me with the results.  i was informed there was a problem with the tumbler in the ignition switch and that it would be covered under my warranty; however, the warranty did not cover the re-keying of my entire vehicle.  i would have to continue to use my key fob to unlock my doors but would have an additional key to turn on my vehicle.  now i have basically two keys to my car.  i do not understand why the warranty would not cover the entire re-keying of my vehicle so that the key fob would work on everything.  i am the original owner of the vehicle, which i leased in january 2021 (and subsequently purchased in april 2024 when the lease expired).   i find this unacceptable.","products":[{"type":"Vehicle","productYear":"2021","productMake":"HYUNDAI","productModel":"VENUE","manufacturer":"Hyundai Motor America"}]}]}