{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11607664,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2024","dateComplaintFiled":"08/10/2024","vin":"2FMPK3K98KB","components":"POWER TRAIN","summary":"The transmission failed - completely out of the blue, unexpectedly without warning.The vehicle has been maintained, oil changes on schedule, all recommended service work up to date. No issues whatsoever prior to this incident. While driving on interstate highway at 75 mph (posted speed limit = 75 mph) in traffic across three lanes, vehicle began shifting gears indiscriminately while engine was revving and simultaneously the vehicle was losing power. Driver changed lanes, put on flashers, pulled over to shoulder of highway. After pulling over, the warning light came on and message said, \"shift sys fault,\" followed by a reference to see manual. We researched the messages using smart phones and looked in manual. We determined the vehicle needed service. After 15-20 min, we restarted the vehicle and drove 23-25 miles to auto shop. We parked the vehicle at the shop. Yes, the vehicle is available for inspection. The independent service technician / owner investigated for 10 days consulting specialist, ran computer software updates for purpose of diagnosis, and determined the transmission needs replaced. He recommended taking the vehicle to the dealership to confirm. We scheduled an appointment at the local dealership, paid diagnostic fee, and received confirmation recommending new transmission. There were NO warning lamps, NO messages, NO indication of problems prior to failure. They first appeared on this drive. Our safety and the safety of others was at risk due to the high speed (our rate of speed and the rate of other vehicles around us at the time). In addition, the immediate loss of power without warning, the engine revving, gear shifting, loss of control etc. We were fortunate we were able to pull over safely, and to proceed at low speed with blinkers.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}