{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11608206,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2024","dateComplaintFiled":"08/13/2024","vin":"1C4RDJAG9DC","components":"SEATS","summary":"While causally driving down the road, without warning, the passenger headrest on my 2013 Dodge Durango violently \"exploded\" forward. Thankfully, my son who was riding in the passenger seat, was sleeping with his head bent forward so it didn't hit him. Upon inspection (by myself), the active head restraint feature is held together by PLASTIC, which obviously failed.  I searched on the internet and this appears to be a common problem, and each time it's due to this plastic clip failing. This is totally unacceptable.  I have the headrest available for inspection. It was brought to the dealer who wants $950 to replace it. They said the warranty expired less than a year ago. Again based on internet research, apparently Dodge/Chysler just recently extended the warranty to 10 years for 2014 models (and possibly 2013?). How convenient to extend a warranty short of the period covered. Not only shouldn't I be responsible for the cost of replacement for such a dangerous feature, but what happens when I'm driving and the driver's side suddenly fails and I'm violently hit in the back of the head and swerve into on-coming traffic? Ironic that these \"active head restraint\" features are causing injuries instead of preventing them. These headreasts need to be recalled IMMEDIATELY before more people are injured or killed.","products":[{"type":"Vehicle","productYear":"2013","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]}]}