{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11609414,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"08/19/2024","vin":"5YJXCDE23HF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"When driving my car last Friday evening at ~5:45pm PST, I was about 1 mile away from home when alerts popped up on my car including- \"Regenerative breaking unavailable\", \"ABS disabled\", \"Stability Control disabled\", \"Traction Control disabled\", \"Steering Assist reduced\", \"Automatic Emergency Braking is Unavailable\" Front Passenger Safety Restraint System Fault\" \"Park Assist Unavailable\". I drove the last mile to my house and when I pulled into my garage my gear shift would not work to put my car into park. I tried to then do a \"soft reset\" by holding both buttons on the steering wheel down, and this would not work. I frantically called the nearest Tesla service center and after 20 min the person there told me there wasn't anything they could help me with and gave me the number for Tessa Roadside Assistance. This whole time I had to have my foot on the break pedal to keep my car from moving forward and going through my garage wall into my house. I was on hold with Tesla Roadside assistance awaiting an answer for another 30min, and after talking with an agent he told me to \"find a large rock to put under my tires to prevent the car from moving forward\", this wasn't a feasible option as I was alone with a 12 year old girl, there are also not any large rocks near my garage. Tesla service then connected me with a towing agency, but let me know that since my car warranty only covers my battery and drive train, I would have to pay for the tow out of pocket. The tow truck driver came about 20 minutes later, so at this point I was sitting in my garage with my foot on the break pedal for well over an hour. There was no way that anyone could power off the car or get it into another gear other than drive. There was no way to access the 12v batter and disconnect the car since I couldn't open my frunk as the car was not in park. without the assistance of a tow truck I could have been stuck in my car for hours holding the break pedal.","products":[{"type":"Vehicle","productYear":"2017","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]}]}