{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11609424,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"08/19/2024","vin":"5XYKUDA29BG","components":"ELECTRICAL SYSTEM","summary":"I bought my 2011 Kia Sorento used from a dealership. The Air Bag Warning light was on & I insisted that they inspect car before I buy it, which they did. I go to pick the car up & the Air Bag Warning light is still on. When I questioned it, I learned that, for SOME REASON, a car's #1 safety feature, the Air Bags, is NOT part of PA's Safety Inspection!! A couple months go by and 1 by 1 the Bluetooth/Audio controls on the steering wheel stop working.  So, after reading the Owner's Manual & finding that there is no fuse for the steering wheel controls, I go online to see if I can find the cause &/or how to fix it.  That's when I run across hundreds of posts/blogs from other 2011 Sorento owner's saying the exact same thing happened to them and all the replies say that it's caused by the Clock Spring and upon replacing it, all their   Bluetooth/Audio controls on steering wheel worked again.  I then remember the letters regarding the Clock Spring in with the car's Owner's Manual. I have 2 letters, 1 from 2017 & 1 from 2019 saying that Kia Extended the Warranty on the Clock Spring to 15 years. To take the car to a Kia dealership and have the Air Bag Warning light diagnosed & if it's determined that the Clock Spring is reason it's illuminated, Kia will pay to fix it.  What I don't understand is if Kia saw fit to issue TWO identical letters TWO years apart from each other, why didn't they just issue a recall?  They obviously knew it was a problem that effected most, if not all of the 2011 Sorento's manufactured. And the real reason I'm writing?  Since my research on the internet TWO EXTREMELY DANGEROUS things have happened.  1)my horn no longer works!  At 1st it worked when it wanted to but now it doesn't work at all! I've almost gotten in 3 accidents because of it & my car will NO LONGER PASSES INSPECTION and 2) Now the Air Bag system cannot detect when someone is in the passenger seat, so their Air Bags never turn on!! The Extended Warranty expires in 2024 & NO RECALL!????","products":[{"type":"Vehicle","productYear":"2011","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}