{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11610038,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2024","dateComplaintFiled":"08/21/2024","vin":"1FMJU1JT9KE","components":"POWER TRAIN","summary":"While driving on the highway, and the vehicle tries to downshift, the transmission makes a loud clunking sound and shifts into neutral, causing the vehicle to slow rapidly while driving. Warning lights appear on the dash as this occurs, and the vehicle sits in neutral for 15 to 30 seconds, leaving you without acceleration while stuck on the road. This has happened 3 times in a short amount of time, and has put us and our cars children in an incredibly dangerous situation each time. On the third time, while trying to figure out what happened, we realized this is a known issue that Ford has recalled on other models (F150) but has fought recalling on the Expedition. Both the F150 and the Expedition use the same transmission, and Ford has admitted to a design flaw that causes the shifting issues. We would like to request that Ford be held responsible for the safety issue that affects all vehicles with their 10 speed transmission, not merely just the F150 because it is their most popular model.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}