{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11610462,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2024","dateComplaintFiled":"08/23/2024","vin":"1FMCU0JD3HU","components":"ENGINE","summary":"I have a 2017 Ford Escape with a 1.5L engine. I bought the car 4 years ago certified pre-owned from a ford dealer.  Four weeks ago I brought my car to another dealer (one that was recommended) because I was experiencing problems starting my car, a pop up message saying “Engine Fault - Service Now”, and some vibrations while driving the car. But no check engine light or any other problems. That ford dealer when I brought it in said they could not duplicate the problems I was expecting after 2 days of testing and gave the car back to me.  Two weeks later and I get the same problems but worse. I start seeing some smoke coming from my exhaust when starting the car, engine light came on and the last straw was a pop up message saying “High Engine Temp - stop car safely” and the car would not excel over 12 mph. So I took it to my local mechanic since I could not drive it far and they said to bring it to my dealer because they thought I needed my Powertrain Control Module repaired. I had it towed to a new dealer (closer to me) than the first one who diagnosed it saying I needed my long block engine replaced due to a coolant intrusion. They said it would cost at least $10,000 and recommended I get rid of it and offered me $500 for them to buy it.  After doing my research I can see that this is a huge problem with ford and that there were 2 customer stratification programs done to fix the issue. Luckily the dealer I purchased the car from completed the first customer satisfaction program 19B37 on July 15 2020 but did not complete customer satisfaction program 21N12 prior to me purchasing it because the car was not showing any problems. Now, my car is showing those problems but Ford has told me since my warranty expired 6 months ago I am no longer able to get the repair covered. But my mileage is way under the 84,000 mileage cap.  I am planning to call the three dealers I have dealt with now to see if there is anything they can do for me. Any other advice would be greatly appr","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}