{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11610554,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2023","dateComplaintFiled":"08/23/2024","vin":"3N1AB8CV2LY","components":"UNKNOWN OR OTHER","summary":"The rear back up camera had a recall on my car. I took it to the dealer to have it replaced. The camera would sometimes work and sometimes not work. When it wasn’t working the screen would either remain black or royal blue showing no picture at all. When I arrived at the Wesley Chapel Nissan in Wesley Chapel Fl I explained to them that the camera does not work correctly and that I had been notified by mail that my car had a recall with the camera according to my VIN number. The dealership looked at my car and stated that the camera was working fine. They then closed the case and marked it as being repaired. The camera on my car had never been fixed. I took my car to them at a later date for an oil change and explained the camera was not working. They once again said they would look at it. They never fixed the camera just said nothing was wrong with it. A few more months had passed and the camera was not working at all. I called to ask if they’d look at it again and they told me there would be a charge. I didn’t take the car in because I didn’t feel I should have to pay a diagnostic fee for something they should have fixed prior. I brought my car to them once again for an oil change and asked them to look at it again. This time they said the camera was not working but they couldn’t do anything because the case was closed. I called Nissan motor company, they opened a case and said they would look into it and I would have to apply for financing. At this point I was livid. They ended up stating that I would have to pay for half of the repairs for something that was recalled. I called the local dealer today to see if there was anything else that could be done because they are the ones who closed the recall. They said they couldn’t help me. I am driving a 2020 Nissan Sentra. There was never any warning lamps stating the camera was failing. The screen goes to blue when put in reverse.","products":[{"type":"Vehicle","productYear":"2020","productMake":"NISSAN","productModel":"SENTRA","manufacturer":"Nissan North America, Inc."}]}]}