{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11611031,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"08/26/2024","vin":"KL4AMBSL5RB","components":"UNKNOWN OR OTHER","summary":"We bought our Buick Encore in April 2024 and not even a month after we had it the screen went completely blank while I was driving down the road and I couldn\u2019t see my speedometer to see how fast I was going or anything, so I took it to the dealership and they did a system update to supposedly solve the problem. Now, not even four months later I had to take the vehicle back because the control screen that has the mapping system, the phone, Pandora etc. goes out on and off which is a huge hazard if you\u2019re on the interstate in an unknown area and the map goes blank or you\u2019re driving in a hands free state and the phone goes off and you have to fiddle with your phone to switch the caller over to the speaker on your cell phone. I was at the dealer for four hours today and they acknowledged the Buick Encore has a well known Bluetooth connection issue and they said there was nothing they could do but a hard reset on the system. They did that after I\u2019d been there four hours and ten minutes after I left the dealer the system disconnected from my phone again while I was on the interstate going 70+ mph. The sealer also said there was nothing more they could do until Buick came out with a recall on the system. My car is brand spanking new and I shouldn\u2019t have these type of problems out of the vehicle already.","products":[{"type":"Vehicle","productYear":"2024","productMake":"BUICK","productModel":"ENCORE GX","manufacturer":"General Motors, LLC"}]}]}