{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11612426,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"09/03/2024","vin":"1FTFX1EF7EK","components":"POWER TRAIN","summary":"Safety Recall Notice 2437 / NHTSA Recall 24V444 The transmission fails to stay in gear and downshifts into first gear while going 50-60mph. This safety recall is very unsafe unfixed. It’s hard to control while driving the vehicle and can cause the vehicle to crash/lose control. Was not completed by Simmons and Rockwell Ford Hornell NY 14843. They closed the recall claiming it was fixed. The truck is downshifting exactly how it states in the recall causing the back tires to lock up. This is a huge safety issue. The dealership is saying the recall was “fixed” but this truck has not been fixed. It is still downshifting exactly how it states in the recall. We spoke with ford and they refused to help us with advocating for our safety with our local dealership or even getting a second evaluation with another ford dealership. The ford representative even hung up on us instead of assisting us. My children ride in this truck with this safety recall. We need help advocating for us. This recall is very very serious but no one is taking it seriously. We cannot even get a technician to drive the truck to see how it downshifts. If their own technicians won’t get in this truck but they expect us to have our children in it? We need help. If a company such as ford is required to notify customers of these safety recalls but refuse to fix them or assist their customers with a resolution. There is a maintance light on but it does not read anything.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}