{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11612428,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2024","dateComplaintFiled":"09/03/2024","vin":"3GCUDFED7RG","components":"ELECTRICAL SYSTEM","summary":"The Bluetooth handsfree system has sound problems within incoming and outgoing calls.  The radio is working between, Sirius XM and Bluetooth music from the cell phone, with no issues along with AM and FM transmissions.  However, when on the phone there are random crackle noises from the speakers. Most of the time it's when they're pronouncing letters that creat a higher pitch sound in normal conversations followed with the crackle. It's happening throughout the call and is consistent on every call. Test were completed with the Dealership’s Service Adviser where we replicated the issue with his cell phone separate from mine. After researching this, I have discovered is is not an isolated problem. Please see the following link where others are expressing the same problem:   [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"CHEVROLET","productModel":"SILVERADO 1500","manufacturer":"General Motors, LLC"}]}]}