{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11612758,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"09/05/2024","vin":"1FMJU2ATXKE","components":"POWER TRAIN","summary":"The cam phasers on my vehicle need replaced, and the vehicle is available for inspection upon request. I took the vehicle to Ford initially and was told \"they didn't have a mechanic\" that could address the issue on a Saturday, and completely dismissed the concern and only changed my oil. I have since had two separate mechanics diagnose the problem, and each independently determined the cam phasers are the issue. My safety isn't at risk, as I understand it the cam phasers aren't a safety issue. I was told by Ford that they couldn't answer my questions or help me, and was directed to contact NHTSA with my concern. There are no warning lamps or messages; the problem was identified by the audible noise presented at start up. I contacted Ford after I became aware that there were CSP's issued with regard to the CAM phasers, but Ford stated my VIN wasn't assigned to the CSP. However, the CSP identifies a specific build plant, and build date, both of which my vehicle falls under. So there is no plausible explanation for how they did not assign my VIN to the CSP, therefore I was not notified back in 2022 or 2023 of the issue, so I had no chance to rectify the issue when the problems occurred, nor was I made aware that this issue might arise.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}