{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11612774,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"09/05/2024","vin":"1FTFW1EFXEF","components":"POWER TRAIN","summary":"there was a recall issued for the transmission downshifting to 1st gear while driving.  Recall# 24S37.  I have this issue and immediately scheduled the software update. they came to my home address and that did not resolve the issue.  then i took the vehicle to Sunbury Motors in Sunbury, Pa and they ran a diagnostic and nothing showed. the truck is actively downshifting to 1st while driving.  it has happened numerous times. they had me drive it 16 miles away to the nearest dealership. The dealership stated there is nothing more they can do.    I called ford and they said \"what do you want from us?!!!\" ii would like my transmission fixed so that I can safely drive this vehicle.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}