{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11613267,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2024","dateComplaintFiled":"09/07/2024","vin":"7MUCAABG3NV","components":"UNKNOWN OR OTHER,ENGINE","summary":"On [XXX] at [XXX], my 2022 Corolla Cross popped up with the message \u201cEngine Maintence Required Visit Your Dealer.\u201d I sat on the phone with Toyota for an hour and a half scheduling and asking for help.  I got my car in July of 2024, I only had driven my car for a MONTH when this happened. It was a certified GOLD used toyota vehicle.   I went to Lia Toyota of Northampton at 9:00am for my appointment and they could not get me a diagnosis until Monday morning.  I drove 100 miles across the state to Ira Toyota of Danvers to get my car looked at. I was in the waiting room for six hours waiting to hear updates\u2014 I didn\u2019t get one until two and a half hours of waiting.  They said it was a COOLANT BIPASS VALVE issue. And it was a serious one.  This was a SERIOUS danger to me and my car. I had to drive 100 MILES to get it fixed.   HOWEVER: to get this fixed I missed 6 HOURS of Work, totalling to 195.96 dollars in MISSED payroll. I also had to take TWO HOURS (another 65.32) to get my car fixed. I also spent half a tank of gas to get there (20 dollars). I also missed CLASS on Friday to go to and from my appointment (1.5 hours of missed classes/work).  I had a LOT of emotional strain during this. I was ping ponged across the state and told very scary stuff. I am absolutely appalled by this and I want to make sure my voice is heard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"TOYOTA","productModel":"COROLLA CROSS","manufacturer":"Toyota Motor Corporation"}]}]}