{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11614116,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2024","dateComplaintFiled":"09/12/2024","vin":"W1KLF4HB1RA","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL","summary":"Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working. It is a serious safety issue! Turning the car off, waiting 10 minutes, and starting it again did not fix the issue no matter what i did trying to recover the system. The screens either turn on and stay frozen or they stay dark. The engine starts but all instruments are not working, and all UI controls are unresponsive. It appears that very many other drivers reporting similar safety issues with 2024 Mercedes E350 on the [XXX]  user forum and the manufacturer (Mercedes) is not recalling and/or fixing this serious and known issues but keeps selling defective and dangerous cars! I just got delivery of my brand-new car today and the major safety related systems failed in less than 10 miles of driving! In addition, something in the car consumes a lot of electrical power from the 12V battery while the car is parked and locked. I am receiving notifications from the car via Mercedes app that the battery is \"very low\" after about an hour after parking it.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"MERCEDES-BENZ","productModel":"E 350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}