{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11614772,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2024","dateComplaintFiled":"09/16/2024","vin":"2T2HGMDA4LC","components":"AIR BAGS","summary":"A safety recall was issued for my Lexus RX450h on 12/19/2023.   I immediately contacted the dealership from whom I purchase the vehicle from.   They informed me that \"the part was on back order and would be there in September.   On 09/12/2024, my partner took the vehicle in due to a nail in the tire and additionally to schedule for the vehicle to have the safety recall repaired, as they told us they would have the parts in September.  I was already quite upset that they weren't going to have the parts for over 9 months after the safety recall was issued, especially one as important as an airbag, as this could be the difference between someone living or dying in a car accident.   When we went back to the dealership, they told my partner that it was \"more of a passive recommendation than a recall and that it was going to be updated next month about what is actually supposed to be done.\"   I find this very concerning especially given that it is endangering the life of whomever sits in the passenger side of my vehicle.   I don't know who to contact for help the dealership as it has become evident they have no intention of assisting me in this very important safety matter.     I'm attaching a photo of the recall that still shows up on my app.        I also have Tire & Wheel protection and my tire had a nail in it and it was taken to have a plug put in it and my partner was told that the leak (after pulling out the nail) was plugged.   This was Thursday September 12th.   However, I'm attaching a photo showing how much air had leaked out of the \"plugged tired\"  Just a note - This is in addition to telling me that things needed to be done that didn't (which I found out from other auto body shop who reviewed the service record) and them lying to me about what services had been recently completed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]}]}