{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11614961,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2021","dateComplaintFiled":"09/16/2024","vin":"3C6TRVAG6KE","components":"POWER TRAIN","summary":"Owner of 2019 Promaster 1500 Transmission failed at 24K, Took to Hilltop CDJ in Richmond Ca.  Transmission, under warranty, replaced.  6 Months later I took back to them, As when I engaged the transmission to drive or reverse, There was a 2 min hesitation before the trans kicked into gear. It was never in park. Hilltop kept for 1 week, stated they could not replicate. I drove it that way for over a year.  6 months ago my transmission would not stay in gear, and in calling Hilltop was told the newer trans was not under warranty. I was advised by Warner Transmission that my issue might be caused by a clogged trans fluid.  I did a trans fluid and filter replacement. I had the truck towed to their  Concord Ca dealer, who told me I was under warranty, but because changed the trans fluid and filter, I had void the warranty.  The recall calls for Trans Replacement. I spoke to a Recall manager regarding the trans and the issues I had right after. They agreed the truck is under recall.   When calling dealer with this information, they refused to accept","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"PROMASTER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}