{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11615305,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/18/2024","vin":"1GYS4BKL2RR","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"1.What component or system failed or malfunctioned, and is it available for inspection upon request? \u2022The primary issue was with the vehicle\u2019s software system, which was incompletely updated on 9/13/24. This has caused the safety features to malfunction. Additionally, the parking emergency brake engaged suddenly while I was driving. The vehicle is currently available for inspection upon request, as I have already reported the issue and requested immediate attention from the dealership. 2.How was your safety or the safety of others put at risk? My safety,, was severely put at risk when the parking emergency brake suddenly engaged while I was driving. This sudden braking caused me to sustain a strained neck and strained back. I was fortunate to avoid a more serious accident, but this malfunction was extremely dangerous. Additionally, the faulty safety features and the repeated and incorrect engagement of the OnStar emergency system have caused further distress and distractions while driving. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? \u2022As of now, the problem has not been reproduced or confirmed by the dealer. I have scheduled an appointment for inspection on 10/2, and I have made the dealership aware of the issues through my communication. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? \u2022The vehicle or component has not yet been inspected by the manufacturer, police, or insurance representatives. I have only reported the issue to the dealership so far and requested an immediate inspection and resolution. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? \u2022Yes, there were symptoms prior to the emergency brake incident. After the incomplete software update on 9/13/24 the vehicle\u2019s safety features began malfunctioning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"CADILLAC","productModel":"ESCALADE","manufacturer":"General Motors, LLC"}]}]}